Refund Policy

Last updated: August 18, 2026

Our 7-Day Money-Back Guarantee

Every ZyroTV subscription is covered by a 7-day money-back guarantee. If you are not satisfied with the service for any reason, contact us within 7 days of your account activation and we will refund your full payment — no questions, no hoops.

How to request a refund

• Message our support team on WhatsApp from the number or account used to order.
• Tell us the email address your credentials were sent to and, if you can, a short note on what went wrong — it helps us improve.
• We confirm eligible requests within 24 hours.

How refunds are paid

• Credit/Debit Cards and PayPal: refunded to the original payment method, typically within 5–10 business days depending on your bank.
• Cryptocurrency: refunded in USDT for the amount paid, to a wallet address you provide.

Conditions

• The 7-day window starts when your login credentials are delivered by email.
• Requests made after the 7-day window are not eligible for a refund, but our support team will always try to resolve any technical issue first.
• One refund per customer. Accounts refunded once are not eligible for the guarantee on repeat purchases.
• Renewal payments are covered by the same 7-day window, counted from the renewal charge date.
• We may decline refunds in cases of abuse (e.g. repeated purchase-and-refund cycles or credential sharing beyond the plan's device limit).

Questions

Anything unclear? Ask us on WhatsApp before you buy — support is available 24/7.